@support
Swell Support
@supportΒ Β·Β 0:23

Welcome to Swell Support

Hi. Welcome to Swell Support. Sometimes you might get stuck on something while using this app and it happens to the best of us, so don't hesitate to reach out. You can leave a Swell here. Let us know what's happening. You can also email us at customer service at Swell Dot Life and we got this. So thanks so much for taking the time to let us know what's going on

We’re here for you. #support #tech #wegotthis

@sidJain
Siddarth Jain
@sidJainΒ Β·Β 0:41
Ideally, I would like to know a little more about what would be in the conversation to actually spend, like a minute on it or even half a minute on it. So yeah, that's my feedback. Thank you. Bye
4
@sidJain
Siddarth Jain
@sidJainΒ Β·Β 0:19
Oh, and by the way, I think there should be a speed button on the listener because I think I might want to listen to one, five X or one two X. Yeah, thanks. I'm sure that's all already in the pipeline, but I just thought I'd let you know. Thank you
4
@sidJain
Siddarth Jain
@sidJainΒ Β·Β 0:21
Also, if I am sending a third message now to this twelve support handle. As soon as I end this message, I again get a message that says that why don't you follow this person if I don't want to follow right now and then I think you shouldn't ask it for every every message which I'm sending out there
2
@SeekingPlumb

2 questions. Yellow star & "General" category. @SwellSupport

So two questions I can't seem to find any reference to in the FAQs, etc. First is what does it mean when a swell has a yellow star? And how does that star get applied? Second question I've never notice there is a general hashtag, but when I not hashtag category, but when I go to the categories to select other for my swell I don't see general available there. So just curious how one categorizes a swell under general. Thanks
@support
Swell Support
@supportΒ Β·Β 0:47

@SeekingPlumb Thank you for reaching out ..

Hey, seeking plum. Thank you so much for reaching out. So to answer your queries, the swell that you see categorized under the Yellow Stars are the Editor's picks, and those are chosen or rather curated by the team as well. And to answer a second query about choosing the general category, what happens there is if no category is chosen by the user while posting a swell, it automatically gets assigned to the general category, and so that's how that works
2
@SeekingPlumb

Thank you! @SwellSupport

That was perfect. Thank you very much
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