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@ivanf
Ivan Filpo
@ivanf · 1:26

Tabs are becoming unresponsive until some or all content is loaded.

Hi. I've noticed in this latest version of Swell that the taps become unresponsive until certain amount, if not all of the content of the tap is loaded. So until then, I am unable to click on another tab, the tabs that have the least content. Those are the ones that render the application responsive again quicker than the ones that seem to have more content

I have clicked on a tab by mistake or seen enough and have wanted to switch to another tab or feed, but could not at time.

@sudha
Sudha Varadarajan
@sudha · 0:50

Customerservice@swell.life

Ivan, if you're able to post a link to a video showing your situation, I think that will be more helpful or you can email it to customer service at Swell Life. I'll put it in the description here as Swell Team experience that you are indicating we are not seeing in our iOS devices and no, we do not obviously load data and render in the same thread. So I would love to understand what's happening for you
@ivanf
Ivan Filpo
@ivanf · 0:53

@sudha Appears to have to do with touch area. Vid: https://bit.ly/3f0o2cy

So I'm doing significant touch on the taps, but it's not significant enough to activate them or trigger the event handler. Thank you. I hope this helps
4
@sudha
Sudha Varadarajan
@sudha · 0:07
Thanks, Ivan. That's really helpful. We'll have this looked at. Thank you. I swell. Send this over to the engineering team to take a look
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